Soft Serve Freezer

How to Troubleshoot Common Soft Serve Freezer Issues?

Soft serve freezer are fantastic. They are beneficial for businesses, they are adaptable, and they give us what are among the most popular guilty pleasures in the entire globe. Without a question, a Taylor C707 Soft Serve Freezer may represent a wise investment, but if you experience technical problems with it, you might regret buying it. We’re here to discuss a few usual problems you could run into when using your soft serve machine, as well as ways to easily fix them.

The consistency of the ice cream is too runny or soft

No one enjoys runny soft serve. Soft serve typically melts more quickly in the summer, so we are reluctant to allow our product to be sloppy when it even gets to the clients. If you are working with a pre-packaged mix with the ideal brix level, your viscosity is most likely the problem. As is the case with all products as well as producers of soft serve freezer, if your product had an appealing texture at first but is now soft, it has probably been left in the freezing cylinder for too long. To test if your consistency has improved better you may try “fluffing it” with some product, followed by checking again in a few minutes.  If your air tubing is not cleaned or fitted correctly, it might also result in an overly soft serve. Without adequate airflow, your soft serve freezer won’t dispense with the required thickness because the air tube adds overrun to it, giving it its airy appearance. If you went through the preceding procedures and this is your first time running something fresh in the cylinder, you have the option of increasing your viscosity to make the result come out thicker.

The Device freezes

Even though we would like to avoid it, our soft serve freezer will occasionally freeze. A starved cylinder is one of numerous possible causes for this. If you don’t add extra product fast enough, you will begin to starve the cylinder and resulting in a freeze-up when your product content drops too low and your low-level indication light illuminates. Product problems can also be the cause of your machine freezing. Before putting your product in your machine, be certain it has previously been thoroughly combined and refrigerated. To put it another way, mix the powder mixture in a bucket preceding adding it to your machine. As we’ve previously discussed, poor cleaning may also result in freeze-ups and other computer problems. Your machine is more inclined to freeze and maybe break if you don’t routinely remove it and give every part an extensive rinse and sanitisation.

The product is very rigid

Mix out or low mix. Your cylinder is going to starve as a result, allowing only air to get into your freezing cylinder, which will lead the machine to freeze. Increase the amount of liquid mix in your machine to resolve this issue. The pump or air tube is clogged or blocked. Use the included brushes to thoroughly wash your air tube or pump mechanism each day. Blocks or obstructions will hinder goods from getting into the freezing cylinder, resulting in hard product and, finally, worse, machine freeze-ups. 

There are leaks in the machine

Heavy leakage into the drip tray from a soft serve freezer is not typical. One possible reason for this could be improper lubrication of the machine. Make sure the food-grade lubricant is fully lubricated on your drive shaft gasket. Your machine’s parts might seem to have been put together incorrectly if lubrication isn’t the problem. There shouldn’t be any noticeable force required for locking the components into place. Additionally, remember that we advise changing all of your machine’s wearing components—like gaskets, O-rings, and scraper blades—every three months or so. This is given that as time passes, these pieces deteriorate and cease to function as effectively as they did while they were brand new. 

The Auger Does Not Operate

The metal component inside your soft serve freezer cylinder rotates continuously to maintain wonderfully silky and fluffy ice cream. The most likely reason your auger isn’t working adequately is that you didn’t lock it into position appropriately. Attempting to manipulate your auger with your hands should stop it from spinning if it is placed correctly. Your auger ought to snap into the back slot once it is inserted into the driving shaft. Before it latches in place, you might need to turn and push it a few times.

Final Words

If you don’t address of any soft serve freezer of the aforementioned issues right away, your system might suffer costly harm. If you happen to have any questions, ask your technician or provider.

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